Jump to content

United Parcel Service

Coordinates: 33°56′36.16″N 84°21′34.73″W / 33.9433778°N 84.3596472°W / 33.9433778; -84.3596472
From Wikipedia, the free encyclopedia
This article is about the courier company. For the mailing service operated by the U.S. federal government, see United States Postal Service.
Not to be confused with UBS, the multinational financial services company based in Switzerland.

United Parcel Service, Inc.
FormerlyAmerican Messenger Company (1907–1913)
Merchants Parcel Delivery (1913–1919)
Company typePublic
IndustryCourier
FoundedAugust 28, 1907; 117 years ago (1907-08-28) in Seattle, Washington, U.S. as the American Messenger Company
FounderJames E. Casey
HeadquartersSandy Springs, Georgia, U.S.
Area served
Worldwide
Key people
Services
RevenueDecrease US$90.96 billion (2023)
Decrease US$9.141 billion (2023)
Decrease US$6.708 billion (2023)
Total assetsDecrease US$70.86 billion (2023)
Total equityDecrease US$17.31 billion (2023)
Number of employees
c. 500,000 (2023)
Subsidiaries
  • UPS Airlines
  • Nightline Group
  • Marken
  • UPS Logistics
  • UPS Mail Innovations
  • UPS Professional Solutions
  • UPS i-parcel
Websiteups.com
Footnotes / references
[1][2][3][4][5]

United Parcel Service, Inc. (UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907.[1] Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company[6] and one of the world's largest shipping couriers. UPS today is primarily known for its ground shipping services as well as the UPS Store, a retail chain which assists UPS shipments and provides tools for small businesses. UPS offers air shipping on an overnight or two-day basis and delivers to post office boxes through UPS Mail Innovations and UPS SurePost, two services that pass on packages to the United States Postal Service for last-mile delivery.[7][8]

UPS is the largest courier company in the world by revenue, with annual revenues around US$85 billion in 2020, ahead of competitors DHL and FedEx.[9] UPS's main international hub, UPS Worldport in Louisville, Kentucky, is the fifth busiest airport in the world by cargo traffic based on preliminary statistics from ACI, and the third busiest in the U.S. behind FedEx's Memphis Superhub and Ted Stevens Anchorage International Airport.[10] The company is one of the largest private employers in the United States.[11]

History

[edit]

Foundation

[edit]
Merchants Parcel Delivery delivery vehicles, 1916

On August 28, 1907, James E. Casey founded the American Messenger Company with Claude Ryan[12] in Seattle, Washington,[13] capitalized with $100 in debt.[14] Most deliveries at this time were made on foot and bicycles were used for longer trips.

The American Messenger Company focused primarily on package delivery to retail stores with special delivery mail delivered for its largest client, the United States Post Office Department -- the predecessor of today's United States Postal Service. In 1913, the company acquired a Ford Model T as its first delivery vehicle. Casey and Ryan merged with a competitor, Evert McCabe, and formed Merchants Parcel Delivery. Consolidated delivery was also introduced, combining packages addressed to a certain neighborhood onto one delivery vehicle.[14]

In 1916, Charlie Soderstrom joined Merchants Parcel Delivery bringing in more vehicles for the growing delivery business. In 1919, the company expanded for the first time outside of Seattle to Oakland, California, and changed its name to United Parcel Service.[15]

The common carrier service was acquired in 1922 from a company in Los Angeles, California. UPS became one of the only companies in the United States to offer common carrier service. At first, common carrier was only limited to a small area around Los Angeles but by 1927 expanded to areas up to 125 miles outside the city. In 1924, a conveyor belt system was debuted for the handling of packages for UPS operations.[16]

In 1930, a consolidated carrier service began in New York City; soon after, the company expanded its services to include other major cities in the East and the Midwest.[17] The use of a common carrier for delivery between all customers placed UPS in direct competition with USPS, and delivering parcels beyond the California border brought it under the jurisdiction of the Interstate Commerce Commission. The first city for UPS to use common carrier status outside California was Chicago, Illinois, in 1953.[18]

Ford Model T UPS delivery vehicle in 1921

Air service through UPS was first used in 1929 through private airlines. However, the Great Depression and a lack of volume ended the service. In 1953, UPS resumed air service called UPS Blue Label Air with two-day service to major cities along the East Coast and West Coast.[19]

Bomb explosion

[edit]

Shortly before 3:00 a.m, on the morning of December 5, 1974, a package bomb exploded at UPS's Northside center on Beaver Avenue in Pittsburgh, Pennsylvania, killing one man and injuring 10 others.[20][21] The murder case was initially investigated by Robert Coll, Assistant Superintendent of City Detectives, and later the FBI. The package originated in Erie, Pennsylvania and its destination was the Spectrum Cycle Shop, Forks Church, Armstrong Co. UPS claimed no liability in the incident, and the case has yet to be solved. [citation needed]

Expansion and diversification

[edit]

In 1975, UPS moved its headquarters to Greenwich, Connecticut, and began serving all of the 48 contiguous states of the United States. This expansion of operations made UPS the first package delivery company to serve every address in the contiguous United States. Additionally in 1975, UPS went international by establishing operations in Canada.[22] In 1976, UPS established a domestic operation in West Germany.[23]

UPS Next Day Air Service was launched in 1985 for all 48 contiguous states plus Puerto Rico. In 1988, UPS Airlines was launched with authorization from the Federal Aviation Administration and became the fastest-growing airline in FAA history – currently the 10th largest airline in the United States.[24] Domestic air service was added to Germany in 1989.[25] In 1991, UPS relocated its headquarters to Sandy Springs, Georgia, a suburb of Atlanta. Following this in 1992, UPS acquired both Haulfast and Carryfast and rebranded them into UPS Supply Chain Solutions. Haulfast provided the pallet haulage and trucking network for the CarryFast group of companies. By 1993, UPS was delivering up to 11.5 million packages and documents per day.

In order for the company to service the large volume of customers in 1991, UPS developed technologies to improve efficiency. A handheld device named the "Delivery Information Acquisition Device" (DIAD) was created to record and upload delivery information to the UPS network immediately upon pickup by every UPS driver.[26] In 1992, UPS began tracking all ground shipments electronically. In 1994, UPS.com debuted, and provided an interface to make what was primarily internal operational information available for customer access. After 27 years of providing this information, UPS chose to hide it again for most packages in 2021 and this information is no longer available on their consumer facing website.[citation needed]

In 1995, UPS acquired SonicAir to offer service parts logistics and compete with Choice Logistics.[27] In the same year, UPS launched the UPS Logistics Group to facilitate global supply chain management services and consulting for customer needs. In 1997, a walkout by the 185,000 members of the Teamsters shut down UPS for 16 days.[28] In 1998, UPS Capital was established to enable companies to grow their business through a comprehensive menu of integrated financial services through UPS.[29] UPS acquired Challenge Air in 1999 to expand its operations in Latin America.[30]

Mail Boxes Etc., Inc. was re-branded as The UPS Store in 2001.
UPS Access Point on 11th Avenue in New York City

On November 10, 1999, UPS became a public company[31] in the largest initial public offering of the 20th century.[32]

21st century

[edit]

In 2001, UPS acquired Mail Boxes Etc., Inc., a franchised network of packing and shipping retail centers across the United States and Canada.[33] In 2003, the company rebranded the Mail Boxes, Etc. network as The UPS Store.

In 2004, UPS entered the heavy freight business with the purchase of Menlo Worldwide Forwarding, a former subsidiary of Menlo Worldwide; UPS rebranded it as UPS Supply Chain Solutions. The purchase price was US$150 million and the assumption of US$110 million in long-term debt.

On August 5, 2005, UPS announced that it has completed its acquisition of less-than-truckload (LTL) trucking company Overnite Transportation for US$1.25 billion.[34] This was approved by the FTC and Overnite shareholders on August 4, 2005. On April 28, 2006, Overnite officially became UPS Freight.

In 2005, UPS offered non-stop delivery service between Guangzhou and the United States.[35] On October 3, 2005, UPS completed the purchase of Lynx Express, one of the largest independent parcel carriers in the United Kingdom, for £55.5 million (US$97.1 million) after receiving approval for the transaction from the European Commission. The first joint package car center operation in Dartford, Kent, was opened in 2006.

On August 28, 2007, United Parcel Service celebrated its 100th anniversary.[36] All Nippon Airways, a Star Alliance member, and UPS formed a cargo alliance and codeshare agreement to transport member cargo in 2008, similarly to an airline alliance.[37]

On March 19, 2012, UPS announced that it intended to acquire TNT Express for $6.8 billion, in a move to help expand its presence in European and Asian markets.[38] However, the deal fell through in January 2013, after it was announced that UPS had failed to obtain permission from the European Commission and as such had been blocked on competition grounds.[39]

In February 2012, UPS acquired Brussels-based company Kiala that provides e-commerce retailers the option to have goods delivered to a conventional retail location.[40]

In 2018, The Wall Street Journal reported that UPS's operations were hampered by its outdated 20th-century technology, lagging behind its competitors.[41]

In May 2019, UPS launched a partnership with autonomous trucking startup TuSimple to carry cargo across Phoenix, Arizona, and Tucson, Arizona.[42]

In October 2019, UPS won the approval of the Federal Aviation Administration to fly drones.[43] The certification will allow UPS to deliver health care supplies using a fleet of drones.[44]

On January 29, 2020, UPS announced it was investing in UK start-up Arrival and ordering 10,000 Generation 2 electric vehicles as a step towards a cleaner, more high-tech fleet. The deal runs from 2020 until 2024 and was reported to be worth more than $400 million.[45]

In March 2020, the company has appointed Carol Tomé to succeed David Abney as its chief executive officer. It was viewed as a move to steer the parcel delivery company through the turbulence of trade wars, technological disruption and the risk of a pandemic-induced recession.[46]

In March 2020, UPS expands its autonomous trips with TuSimple by adding an extra route between Phoenix and El Paso, Texas.[47]

In January 2021, UPS announced it had agreed to sell UPS Freight, its less-than-truckload freight business, to TFI International, a Canadian transport and logistics company, for $800 million. UPS said the move would allow it to focus on small-package delivery. At the time of the sale, UPS Freight had about 14,500 employees, approximately 11,000 of them represented by the Teamsters union, and generated an estimated $3.15 billion in revenue in 2020 offering services across the US, Canada, and Mexico. TFI had reported $4.1 billion in revenue in 2019 and already operated truckload and LTL services in Canada.[48] The acquisition was completed in April and UPS Freight was renamed TForce Freight.[49]

In 2021, following the company's shift to target smaller customers to boost profits during the COVID-19 pandemic, UPS reported a 21% jump in their fourth quarter sales to $24.9 billion. CEO Carol Tomé reported that Amazon paid UPS $11.3 billion in shipping in 2020, accounting for 13.3% of the company's revenue.[50]

In September 2021, UPS entered into an agreement to acquire Roadie for an undisclosed amount with the transaction expected to be closed in the fourth quarter.[51]

In November 2022, it was announced UPS had acquired the healthcare focused, Europe-based warehousing and temperature-controlled transport company, Bomi Group.[52]

In September 2023, it was announced UPS had acquired the Long Beach, California-headquartered time-critical, health care logistics company, MNX for an undisclosed amount.[53]

In October 2023, it was announced UPS had acquired the Los Angeles-headquartered reverse logistics company, Happy Returns from PayPal for an undisclosed amount.[54]

In January 2024, UPS announced that it planned to cut 12,000 jobs and mandate that staff return to the office five days a week. Chief Executive Carol Tomé blamed the move on a "difficult and disappointing year" in 2023.[55]

In July 2024, UPS announced that it had entered in to an agreement to acquire Mexican logistics company Estafeta Mexicana. It is expected to be finalized by the end of the year.[56][57]

Operational facilities

[edit]

United States

[edit]

Louisville UPS Worldport

[edit]
Panorama of UPS Worldport Air Hub at Louisville International Airport in 2004

UPS’ global hub for air shipments Is the Worldport, located at Louisville Muhammad Ali International Airport. The facility contributes to the airport's status of the second-busiest cargo airport in the United States and the fourth-busiest worldwide.[58][59]

The Worldport consist of:

  • 290 aircraft;
  • more than 20,000 employees;
  • 5.2 million square feet of building space (about 90 football fields).[60][59]
  • the capacity to handle 115 packages per second (equivalent to 416,000 packages flowing through its facilities every hour);

Regional air hubs

[edit]

UPS has five large regional air hubs in the United States, located in Ontario, California; Dallas, Texas; Rockford, Illinois; Philadelphia, Pennsylvania; and Atlanta, Georgia. These hubs serve as centers for sorting, transfer and delivery of packages.[61]

Europe

[edit]

Poland

[edit]

UPS has established a 11,000 square meter package center in Mysłowice. The facility is equipped with a conveyor belt system capable of sorting up to 6,000 packages per hour. It also offers parking for 170 package cars and houses a customer call center. The size of the Mysłowice facility is more than three times larger than the one in Katowice. Mysłowice was chosen as the location for the new facility in 2017 due to its proximity to various business distribution centers and Katowice airport, where UPS has invested in additional air cargo capacity.[62]

Turkey

[edit]

UPS has 15 small package and four SCS operating facilities in Turkey, located in various cities such as Istanbul, Ankara, Izmir, Bursa, and Antalya.[63]

Asia-Pacific Region

[edit]

Asia-Pacific Air Hub

[edit]

UPS's Asia-Pacific Air Hub is located at Singapore Changi Airport. It is the company's largest hub outside of the United States, and handles over 1.1 million packages per day.[64][65] The hub has been expanded by 25% in 2023 to meet the growing e-commerce demand following the pandemic. After the upgrade, it can process 40% more import packages and 45% more export packages, enabling extended pick-up cut-off times for all export services.[64]

The hub also features refrigerators and freezers that can maintain temperatures between −20 and 25 °C (−4 and 77 °F) to facilitate the temporary storage of shipments, especially for critical healthcare deliveries such as COVID-19 vaccines. It is part of Changi's cold chain infrastructure, which ensures an unbroken cold chain for pharmaceutical manufacturers.[65]

Regional hubs

[edit]

UPS has five regional hubs in the Asia-Pacific region, located in Hong Kong, Japan, Korea, Malaysia, and Thailand. These hubs serve as major sorting and distribution centers for packages moving within and between regions.[66]

Finances

[edit]

For the fiscal year 2023, UPS reported earnings of US$6.71 billion, with an annual revenue of US$90.96 billion, a 9 percent decrease over the previous fiscal cycle.[1] UPS ranked No. 34 on the 2022 Fortune 500 list of the largest United States corporations by total revenue.[67]

Year Revenue
in mil. USD 		Net income
in mil. USD 		Total Assets
in mil. USD 		Employees
2005 42,581 3,870 34,947 407,000
2006 47,547 4,202 33,210 428,000
2007 49,692 382 39,042 425,300
2008 51,486 3,003 31,879 426,000
2009 45,297 1,968 31,883 408,000
2010 49,545 3,338 33,597 400,600
2011 53,105 3,804 34,701 398,000
2012 54,127 807 38,863 399,000
2013 55,438 4,372 36,212 395,000
2014 58,232 3,032 35,440 435,000
2015 58,363 4,844 38,311 444,000
2016 60,906 3,431 40,377 434,000
2017 65,872 4,910 45,403 454,000
2018 71,861 4,791 50,016 481,000
2019 74,094 4,440 57,857 495,000
2020 84,628 1,343 62,408 458,000
2021 97,287 12,890 69,405 534,000
2022 100,338 11,548 71,124 536,000
2023 90,958 6,708 70,857 500,000

Operations

[edit]

UPS's primary business is the time-definite delivery of packages and documents worldwide. In recent years, UPS extended its service portfolio to include LTL transportation (primarily in the U.S.) and supply chain services.[citation needed]

UPS reports its operations in three segments:

  • U.S. Domestic Package operations,
  • International Package operations, and
  • Supply Chain & Freight operations.

United States domestic shipping

[edit]

UPS services for consumers include:

  • UPS Ground for day-definite delivery. Can take up to 5 days.[68]
  • UPS 3-Day Select for less-sensitive express shipments. This service may use either air or ground transportation depending on distance, demand, and weather conditions, and as noted by its name, can take up to three days.[69]
  • UPS 2nd Day Air for packages that must arrive within two days. UPS also offers a 2nd Day Air AM service which offers morning delivery.[70][71]
  • UPS Next Day Air for shipments that require overnight service. UPS splits Next Day Air into three tiers:
    • Next Day Air Saver: guaranteed overnight shipping with afternoon delivery[72]
    • Next Day Air: guaranteed overnight delivery between 10:30 AM and noon[73]
    • Next Day Air Early: guaranteed overnight shipping by 8:30 AM for major US cities and 9:30 AM to most other destinations.[74]
  • UPS Express Critical: UPS' fastest service. Delivers to all 50 states, DC, and Puerto Rico by end of day.[75]

UPS also offers UPS SurePost, in which packages are handled by UPS in intermodal transit, and delivered last-mile by USPS.[7]

UPS delivery van with packages in 2013

International Package

[edit]
UPS has service worldwide, including at Israel's Ben Gurion International Airport.

International Package operations include delivery to more than 220 countries and territories worldwide,[76] including shipments wholly outside the United States, as well as shipments with either origin or distribution outside the United States.

UPS splits its international shipping into a few services:

  • UPS Standard for shipments to Mexico and Canada[77]
  • UPS Worldwide Expedited for all international shipments usually delivered within 2-5 business days[78]
  • UPS Worldwide Saver, also for all international shipments usually delivered overnight to Canada, 2 Days to Mexico, Latin America, and Europe, and 3 or more days to the rest of the world, all by the end of the day.[79]
  • UPS Worldwide Express for more critical international shipments with similar time frames to Worldwide Saver. Delivers around 10:30 AM to Noon.
  • UPS Worldwide Express Plus for Worldwide Express shipments that need to arrive to their destination earlier in the morning.[80]

Supply Chain & Freight

[edit]

Supply Chain & Freight (UPS-SCS for UPS Supply Chain Solutions) includes UPS' forwarding and contract logistics operations and other related business units. UPS' forwarding and logistics business provides services in more than 175 countries and territories worldwide and includes worldwide supply chain design, execution and management, freight forwarding and distribution, customs brokerage, mail and consulting services.

Other business units within this segment include The UPS Store and UPS Capital.[81]

Until 2021, this segment also included UPS Freight which offered a variety of less than truckload ("LTL") and truckload ("TL") services to customers in North America. UPS Freight was sold to TFI International in April 2021 and was renamed TForce Freight.[48][49]

Personnel structure

[edit]

In 2016, UPS employed approximately 444,000 staff: 362,000 in the U.S. and 82,000 internationally.[83] In 2023, approximately 330,000 UPS drivers, package handlers, and clerks are represented by the International Brotherhood of Teamsters with more than 50% of those being part-time workers.[84][85] In 2023, the average UPS full-time package delivery worker with more than four years experience was paid $95,000 per year.[84]

During the United Parcel Service strike of 1997, the company's only nationwide strike in its history, which lasted 16 days, Teamster President Ron Carey negotiated a new contract for workers.[86] In July 2023, before their contract was set to expire, a strike was threatened over union demands of increases in wages, benefits, and air conditioning in delivery vans.[87][88][89] A 10-day strike would have been the largest single-employer strike in US history and would have cost the US economy more than $7 billion.[90][88][85] The strike was called off after UPS agreed to increase starting pay for part-time workers to $21 per hour, in addition to other concessions.[85] UPS had previously announced the non-economic portions of the agreement had been settled, including to equip new delivery vans with air conditioning starting January 2024 combined with retrofitting existing vehicles with 2 fans, additional ventilation of the cargo area and shielding to reduce heat from the exhaust being transmitted to the cargo area of delivery vehicles. All tractor trailers are already equipped with AC.[91][92]

Chief executives

[edit]

Competitors

[edit]

Major competitors in the United States include the United States Postal Service (USPS) and FedEx, along with regional carriers such as OnTrac, and LSO (formerly Lonestar Overnight). In addition to these domestic carriers, UPS competes with a variety of international operators, including SF Express, Canada Post (and its subsidiary Purolator), TransForce, Deutsche Post (and its subsidiary DHL), Royal Mail, Japan Post Service, and many other regional carriers, national postal services and air cargo handlers (see Package delivery and Mail pages).

Historically, the bulk of competition for UPS came from inexpensive ground-based delivery services, such as Parcel Post (USPS) or Choice Logistics. In 1998, FedEx expanded into ground parcel delivery through its acquisition of RPS (formerly Roadway Package System), rebranding it as FedEx Ground in 2000. In 2003, DHL acquired Airborne Express, expanding its operations in the United States.

In response to the expansion of FedEx and DHL, UPS partnered with the US Postal Service to offer UPS Mail Innovations,[94] a program that allows UPS to pick up mail and packages weighing under one pound separately from the main ground network and transfer them to a USPS center, or destination delivery unit (DDU),[95] for final distribution. This process is also known as zone skipping,[96] long used by parcel consolidators.[97] UPS also has a separate product called "SurePost" which uses the UPS Ground network to deliver packages weighing under 10 pounds to the nearest UPS Package Center, which transfers them to the USPS DDU for "final mile" delivery.[98]

More recently, the continued growth of online shopping, combined with increasing awareness of the role of transportation (including package delivery) on the environment, has contributed to the rise of emerging competition from niche carriers or rebranded incumbents. For instance, the US Postal Service claims "greener delivery" of parcels on the assumption that USPS letter carriers deliver to each US address, six days a week anyway, and therefore offer the industry's lowest fuel consumption per delivery. Other carriers, like ParcelPool.com,[99] which specializes in residential package delivery to APO/FPO addresses, Hawaii, Alaska, Puerto Rico, and other US Territories, arose in response to increased demand from catalog retailers and online e-tailers for low-cost residential delivery services closely matching service standards normally associated with more expensive expedited parcel delivery.

In 2019, UPS sued in an attempt to force USPS to raise their prices, but was rejected by the Supreme Court.[100]

Transportation

[edit]

UPS operates over 119,000 delivery vehicles worldwide, ranging from bicycles to tractor-trailer trucks.[101] In a long-running company policy to avoid advertisement or endorsement of a vehicle manufacturer, all external manufacturer emblems and badging are removed when a vehicle enters service (whenever possible).

The typical lifespan of a UPS ground vehicle is 20–25 years (or more), lasting until the structural integrity is compromised. The company does not re-sell any of its ground vehicles. As such, retired vehicles are almost always stripped of reusable parts before being sent to be crushed/broken up. Prior to scrapping, UPS trucks and trailers have all company branding painted over and are assigned an ADA (Automotive Destruction Authorization) number and must be crushed under the supervision of UPS Automotive personnel, which records the vehicle's destruction. The only exception to this policy are vehicles taken off the road for internal company use; package cars (repainted white) are used for various purposes (typically at large hubs); older semi tractors sometimes see use as terminal tractors.

Delivery vans

[edit]

UPS refers to its delivery van as a "package car". Several designs and sizes are used by the company, dependent on routes and package volume; the distinct design of the rounded "bubble-nose" front hood and upper roofline was introduced in 1965. The bodies of the package cars are manufactured by Morgan Olson (Grumman Olson), Union City Body, and Utilimaster; while older vehicles were based on Ford or General Motors P-chassis, vehicles manufactured in the 21st century use Freightliner or Workhorse chassis.

Until the end of the 20th century, UPS delivery vehicles were equipped with manual transmissions and steering, with automatic transmissions and power steering adopted by newer vehicles.

For lower-volume delivery routes, UPS utilizes production-based vehicles, including minivans (including the Ford Transit Connect or the Ford Transit, and Dodge Grand Caravan C/V) and Mercedes-Benz (Dodge/Freightliner) Sprinter box vans. UPS has ordered Modec electric vans for its UK and German fleets. Energy costs play a huge part in the potential profitability of package delivery companies.[102]

  • 1990s Grumman Olson/Navistar package car, showing 1965-design rounded nose and upper fascia
    1990s Grumman Olson/Navistar package car, showing 1965-design rounded nose and upper fascia
  • 2000s propane-fueled package car in Montreal, Quebec
    2000s propane-fueled package car in Montreal, Quebec
  • Early 2010s package car in Ontario
    Early 2010s package car in Ontario
  • Utilimaster-body package car on Isuzu Reach chassis in New York City
    Utilimaster-body package car on Isuzu Reach chassis in New York City
  • Ram ProMaster package car
    Ram ProMaster package car
  • Modec electric-powered van in Germany
    Modec electric-powered van in Germany
  • Iveco Daily package car in Leamington Spa, United Kingdom
    Iveco Daily package car in Leamington Spa, United Kingdom

Most UPS Ground vehicles have no air conditioning, with the exception of tractor-trailers. This has been considered to be a contributing factor to heatstroke and other heat-related health problems in drivers who work in these vehicles for the entire shift.[103][104][105] Modern vehicles have improved ventilation systems.

On January 29, 2020, UPS invested in Arrival and ordered 10,000 Generation 2 Electric Vehicles.[106]

  • UPS 1990 Ford LN8000 in Seattle, Washington
    UPS 1990 Ford LN8000 in Seattle, Washington
  • 2017 Ford F-650 in New York City
    2017 Ford F-650 in New York City
  • UPS International 9000 towing triple trailers in Beatty, Nevada
    UPS International 9000 towing triple trailers in Beatty, Nevada
  • UPS DAF LF cabover straight truck in Plymouth, United Kingdom
    UPS DAF LF cabover straight truck in Plymouth, United Kingdom
  • UPS MAN TGL truck in Denmark
    UPS MAN TGL truck in Denmark

Bicycles

[edit]

In 2008, UPS started hiring bicycle delivery personnel in Vancouver, Washington, and in several cities in Oregon (Portland, Salem, Corvallis, Eugene, and Medford).[107] In fall of 2018, UPS announced a new program in Seattle, Washington using pedal-assist electric cargo bikes (made by Portland-based Truck Trike) around Pike Place and other congested downtown areas.[108][109] In Amsterdam UPS also uses Urban Arrow delivery bicycles for delivery via a granted concession.[110]

  • UPS e-drive electric-assisted cargo tricycle in Hamburg, Germany
    UPS e-drive electric-assisted cargo tricycle in Hamburg, Germany
  • UPS e-drive electric-assisted cargo tricycle in Cologne, Germany
    UPS e-drive electric-assisted cargo tricycle in Cologne, Germany

Cargo airline

[edit]
Main article: UPS Airlines
A Boeing 767-34AF/ER aircraft (N358UP) of United Parcel Service (UPS) at Helsinki-Vantaa Airport
UPS Boeing 747-400BCF landing at Hong Kong International Airport in 2014

The fourth-largest cargo airline worldwide, UPS Airlines flies to over 800 destinations worldwide (the most of any airline, cargo or passenger). Formed in 1988, the airline is headquartered in Louisville, Kentucky (home to Worldport, its worldwide air hub) with additional hubs in the United States located in Ontario, California, Dallas, Texas, Rockford, Illinois and Philadelphia.[101] Outside of North America, a hub in Cologne, Germany services Europe;[111] in Asia, UPS Airlines operates a facility in Hong Kong and two hubs in mainland China.[101]

Consisting of a fleet of over 260 aircraft,[citation needed] the airline competes directly against FedEx Express, facilitating air shipments by the company in over 200 countries and territories worldwide.[111]

Cargo drone airline

[edit]
Main article: UPS Flight Forward

UPS Flight Forward is a subsidiary which was formed in July 2019[112] and approved by FAA for Part 135 Standard certification, first ever to receive this specific type of certification. The FAA's Part 135 Standard certification allows company to operate an unlimited number of drones of any size (even allowing the cargo to exceed 55 pounds) even with an unlimited number of remote operators in command.[113]

Company brand

[edit]
Versions of the UPS shield logo (left to right), the 1916 eagle logo, the c. 1937 logo, Paul Rand's 1961 version, and the modern 2003 rendering

Brown

[edit]

The brown color that UPS uses on its vehicles and uniforms is called Pullman brown. Company founder James E. Casey originally wanted company vehicles to use a yellow paint scheme, but one of his partners, Charlie Soderstrom, stated that a yellow vehicle would be hard to keep clean and that Pullman railroad cars were brown for just that reason.[12]

During the 2000s, the company used the familiarity of its color scheme in an advertising slogan: "What can Brown do for you?"[114]

Font

[edit]

UPS commissioned brand consultancy FutureBrand to develop its own font, UPS Sans, for use in marketing and communication material. UPS Sans was created by slightly altering certain parts of FSI FontShop International's font FF Dax without permission. This has resulted in an agreement between FSI FontShop International and FutureBrand to avoid litigation.[115]

Reputation

[edit]
UPS truck illegally parked in a bike lane in Philadelphia

UPS has been criticized for its treatment of its workforce, including providing inadequate protections and sick leave during the COVID-19 pandemic.[116]

The company has also been subject to perennial criticism for damaged, late, or otherwise mishandled packages.[117][118][119]

Safe streets activists have attacked UPS, along with other parcel delivery services, for frequently illegally parking their vehicles in bike lanes while making deliveries, a practice that endangers cyclists.[120][121][122] They were sued over it in New York in 2015,[123][124][125] and criticized alongside peers in a letter from Washington, D.C.'s transportation agency in 2018.[126]

Environmental record

[edit]

As of 2013, UPS has over 104,900 vehicles in operation worldwide including nearly 7,000 alternative fuel vehicles.[127] In May 2008, UPS placed an order for 200 hybrid electric vehicles (adding to the 50 it had at that point) and 300 compressed natural gas (which are 20% more fuel efficient, and add to the 800 it already has) vehicles from Daimler Trucks North America.[128][129][130] The company added 200 hybrid electric vehicles to its fleet in 2016.[131]

UPS received a "striding" rating of 80 points out of 100 totals on the environmental scorecard by the Climate Counts Group for its efforts to lessen the company's impact on the environment.[132] UPS has also been awarded the Clean Air Excellence Award by the United States Environmental Protection Agency because of the alternative fuel program it has developed.[133] A few years later, the Environmental Protection Agency fined the UPS for not following environmental laws.[134]

In October 2009, UPS became the first small-package carrier to offer customers the chance to buy carbon offsets to neutralize the greenhouse gas emissions generated by the transport of their packages. Although initially only available on ups.com and to high-volume shippers, they are now widely available through UPS shipping systems and UPS Ready third-party shipping systems.[135][136]

Carbon footprint

[edit]

UPS reported Total CO2e emissions (Direct + Indirect) for the twelve months ending December 31, 2020, at 16,500 Kt (+1,546/+10% y-o-y).[137] UPS aims to reach net zero emissions by 2050.[138]

UPS's annual Total CO2e Emissions - Market-Based Scope 1 + Scope 2 (in kilotonnes)
Dec 2016 Dec 2017 Dec 2018 Dec 2019 Dec 2020
13,263[139] 13,792[140] 14,635[141] 14,954[142] 16,500[137]

See also

[edit]

References

[edit]
  1. ^ a b c "United Parcel Service, Inc. 2023 Annual Report". U.S. Securities and Exchange Commission. February 20, 2024. Retrieved February 21, 2024.
  2. ^ Taylor, Charlie (May 3, 2017). "Parcel Motel owner Nightline acquired by delivery firm UPS". The Irish Times. Archived from the original on May 4, 2017. Retrieved August 7, 2018.
  3. ^ "UPS to Acquire Ireland-based Nightline Logistics GROUP". nightline.ie. Archived from the original on May 21, 2017. Retrieved August 7, 2018.
  4. ^ "Exhibit 21 - Subsidiaries Of United Parcel Service, Inc. As of December 31, 2017". U.S. Securities and Exchange Commission. Archived from the original on August 7, 2018. Retrieved August 7, 2018.
  5. ^ "UPS Completes Acquisition Of Marken". Marken.com. December 22, 2016. Archived from the original on August 7, 2018. Retrieved August 7, 2018.
  6. ^ "UPS | 2020 Fortune 500". Fortune. Archived from the original on March 17, 2023. Retrieved May 24, 2021.
  7. ^ a b "How Does UPS SurePost Work?". Shipware. August 26, 2018. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  8. ^ "Find a Shipping Service - UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  9. ^ "World Top Courier Companies by Market Value as on 2020". www.value.today. Archived from the original on February 28, 2023. Retrieved May 24, 2021.
  10. ^ ACI (April 2021). "World's 20 busiest air cargo hubs" (PDF). Archived from the original (PDF) on May 24, 2021. Retrieved May 24, 2021.
  11. ^ Hess, Alexander E. M. "The 10 largest employers in America". USA TODAY. Archived from the original on February 18, 2023. Retrieved February 18, 2023.
  12. ^ a b Paul Lukas Reporting by Maggie Overfelt (April 1, 2003). "UPS United Parcel Service James Casey transformed a tiny messenger service into the world's largest shipper by getting all wrapped up in the details of package delivery". CNN. Archived from the original on October 29, 2020. Retrieved December 18, 2010.
  13. ^ "UPS: 1907–1929". ups.com. Archived from the original on August 15, 2016. Retrieved June 24, 2016.
  14. ^ "1907–1929". ups.com. Archived from the original on August 15, 2016. Retrieved February 12, 2017.
  15. ^ "1907–1929". ups.com. Archived from the original on August 15, 2016. Retrieved February 12, 2017.
  16. ^ "The UPS Logo – A Brief History" (Press release). UPS Pressroom. Archived from the original on April 5, 2010. Retrieved February 15, 2010.
  17. ^ "Company History 1930–1980". UPS. Archived from the original on November 12, 2005. Retrieved July 4, 2017.
  18. ^ "Air Service". UPS.com. Archived from the original on February 13, 2017. Retrieved February 12, 2017.
  19. ^ "Pittsburgh Post-Gazette, Front page, Column 3". news.google.com. December 9, 1974. p. 1. Retrieved February 2, 2024.
  20. ^ "Pittsburgh Post-Gazette, Front Page, Column 1". news.google.com. December 6, 1974. p. 1. Retrieved February 2, 2024.
  21. ^ "United Parcel Service | History & Facts". Encyclopedia Britannica. Archived from the original on January 5, 2021. Retrieved November 27, 2020.
  22. ^ "History Timeline". www.pressroom.ups.com. Archived from the original on February 3, 2021. Retrieved June 24, 2016.
  23. ^ "UPS History Timeline". UPS. Archived from the original on February 3, 2021. Retrieved June 24, 2016.
  24. ^ "UPS Airlines". UPS.com. Archived from the original on February 13, 2017. Retrieved February 12, 2017.
  25. ^ Robertson, Adi (February 29, 2012). "Smaller, faster UPS handheld computer coming to drivers today". The Verge. Retrieved July 27, 2023.
  26. ^ Jones, Dow (January 5, 1995). "COMPANY NEWS; UNITED PARCEL SERVICE TO ACQUIRE SONICAIR (Published 1995)". The New York Times. Retrieved July 27, 2023.
  27. ^ "It's official: Teamsters end UPS strike". CNN. August 20, 1997. Archived from the original on May 16, 2019. Retrieved December 4, 2013.
  28. ^ "1991–1999". UPS.com. Archived from the original on February 13, 2017. Retrieved February 12, 2017.
  29. ^ Bloomberg News (June 29, 1999). "UPS Agrees to Buy Challenge Air Cargo Assets". Los Angeles Times. ISSN 0458-3035. Archived from the original on December 23, 2015. Retrieved December 23, 2015.
  30. ^ Isidore, Chris (November 10, 1999). "UPS soars past record IPO". CNN Money. Archived from the original on November 10, 2020. Retrieved February 12, 2017.
  31. ^ Gilpin, Kenneth N. (November 11, 1999). "Workers Ready to Cash In as U.P.S. Goes Public". The New York Times. Archived from the original on November 11, 2020. Retrieved August 30, 2018.
  32. ^ Amy Doan (March 5, 2001). "UPS Picks Up Mail Boxes Etc". Forbes. Archived from the original on October 28, 2020. Retrieved September 17, 2017.
  33. ^ "UPS Completes Acquisition of Overnite". UPS Press Release. Archived from the original on September 28, 2007. Retrieved August 17, 2007.
  34. ^ Campanelli, Melissa (April 7, 2005). "UPS Starts Nonstop Flights to Guangzhou". DM News. Archived from the original on February 13, 2017. Retrieved February 12, 2017.
  35. ^ Weber, Harry (August 4, 2007). "UPS celebrates its 100-year anniversary". USA Today. Archived from the original on September 29, 2018. Retrieved February 12, 2017.
  36. ^ "All Nippon Airways and UPS to work together amid cargo slump". October 29, 2008. Retrieved December 18, 2010.
  37. ^ "UPS to Purchase TNT Express for $6.8 Billion". Businessweek. March 19, 2012. Archived from the original on March 18, 2012. Retrieved June 21, 2012.
  38. ^ "Major Express Freight and Logistics Merger Torpedoed by European Commission". Handy Shipping Guide. Archived from the original on January 30, 2013. Retrieved January 15, 2013.
  39. ^ Berman, Jeff (February 16, 2012). "UPS expands B2C presence with Kiala acquisition". Logistics Management. Archived from the original on April 18, 2017. Retrieved February 12, 2017.
  40. ^ Ziobro, Paul (June 15, 2018). "UPS's $20 Billion Problem: Operations Stuck in the 20th Century". The Wall Street Journal. Archived from the original on January 11, 2021. Retrieved January 9, 2021.
  41. ^ O'Kane, Sean (August 15, 2019). "UPS has been quietly delivering cargo using self-driving trucks". The Verge. Archived from the original on February 7, 2021. Retrieved August 29, 2019.
  42. ^ Martin, Ken (October 2, 2019). "UPS gets government approval to fly drones". FOXBusiness. Archived from the original on October 3, 2019. Retrieved October 2, 2019.
  43. ^ Garcia, Sandra E. (October 2, 2019). "F.A.A. Allows U.P.S. to Deliver Medical Packages Using Drones". The New York Times. ISSN 0362-4331. Archived from the original on December 31, 2019. Retrieved October 6, 2019.
  44. ^ Alan Ohnsman (January 29, 2021). "UPS Jumps Into The Future With Plan To Buy 10,000 Electric Vans And A Waymo Self-Driving Delivery Pilot". Forbes. Archived from the original on January 13, 2021. Retrieved January 30, 2020.
  45. ^ Edgecliffe-Johnson, Andrew (March 12, 2020). "Become an FT subscriber to read | Financial Times". Financial Times. Archived from the original on December 10, 2022.
  46. ^ Baker, Linda (March 5, 2020). "TuSimple revs up Texas with new UPS autonomous trucking routes". FreightWaves. Archived from the original on December 3, 2020. Retrieved November 19, 2020.
  47. ^ a b Smith, Jennifer; Ziobro, Paul (January 25, 2021). "UPS to Sell Freight Trucking Business to TFI for $800 Million". Wall Street Journal. Archived from the original on January 25, 2021. Retrieved August 12, 2021.
  48. ^ a b "TFI International Completes Previously Announced UPS Freight Acquisition". Bloomberg. April 30, 2021. Archived from the original on May 3, 2021. Retrieved August 12, 2021.
  49. ^ Ziobro, Paul (February 2, 2021). "UPS, Delivering Amazon's Surge, Posts Record Revenue". The Wall Street Journal. ISSN 0099-9660. Archived from the original on February 20, 2021. Retrieved February 3, 2021.
  50. ^ Ziobro, Paul; Grossman, Matt (September 10, 2021). "UPS to Buy Delivery Platform Roadie". The Wall Street Journal. Archived from the original on September 13, 2021. Retrieved September 14, 2021.
  51. ^ Hardy, Edward (November 17, 2022). "UPS completes acquisition of Bomi Group". Air Cargo Week. Archived from the original on November 17, 2022. Retrieved November 17, 2022.
  52. ^ Solomon, Mark (September 28, 2023). "UPS acquires health care logistics specialist MNX". FreightWaves. Archived from the original on October 11, 2023. Retrieved September 29, 2023.
  53. ^ Morris, Malique (October 25, 2023). "UPS Acquires Happy Returns". The Business of Fashion. Retrieved October 26, 2023.
  54. ^ "UPS to cut 12,000 jobs after 'disappointing' year". BBC. January 30, 2024. Retrieved January 30, 2024.
  55. ^ "UPS to Acquire Estafeta, Providing Powerful Global Logistics Solutions and Trade Opportunities for Customers in Mexico and Beyond". About UPS-US. Retrieved July 28, 2024.
  56. ^ "UPS en acuerdo para adquirir a Estafeta, proporcionando potentes soluciones logísticas globales y oportunidades de comercio para clientes dentro y fuera de México". Estafeta (in Spanish). Retrieved July 22, 2024.
  57. ^ Cargo Restraint on Aircraft Passenger Seats - Main Passenger Cabin, SAE International, doi:10.4271/arp4049, retrieved July 5, 2023
  58. ^ a b "Louisville International Airport", Wikipedia, June 21, 2023, retrieved July 5, 2023
  59. ^ Reddy, Frank. "A world of packages flows through UPS air hub: ISEs play key logistics roles at Worldport facility in Louisville". ISE Magazine.
  60. ^ "10-K". investors.ups.com. February 23, 2016. Retrieved September 19, 2023.
  61. ^ "UPS opens new parcel facility in Poland". Post & Parcel. May 24, 2017. Retrieved September 18, 2023.
  62. ^ "UPS Turkey Fact Sheet 2021" (PDF). UPS fact sheet. September 1, 2021. Retrieved September 19, 2023.
  63. ^ a b Brett, Damian (March 3, 2023). "UPS expands at Changi Airport as it targets e-commerce". Air Cargo News. Retrieved September 19, 2023.
  64. ^ a b "CHANGI PHARMA HUB". Changi Airport. Retrieved September 18, 2023.
  65. ^ Smyth, Danielle (April 1, 2020). "List of United Parcel Service Hubs". Bizfluent. Retrieved September 19, 2023.
  66. ^ "Fortune 500 US List for 2022". Fortune. Archived from the original on March 17, 2023. Retrieved June 10, 2022.
  67. ^ "Ground Shipping Services - Rates & Delivery Times | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  68. ^ "UPS 3 Day Select® | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  69. ^ "UPS 2nd Day Air A.M.® | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  70. ^ "2nd Day Air Shipping - Quotes | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  71. ^ "Next Day Air Saver Delivery - Options & Rates | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  72. ^ "UPS Next Day Air Shipping - Options & Rates | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  73. ^ "Next Day Air Early Shipping - Options & Rates | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  74. ^ "Express Critical Domestic Shipping - Options & Rates | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  75. ^ "UPS Fact Sheet". Archived from the original on January 30, 2021. Retrieved June 24, 2016.
  76. ^ "UPS Standard Shipping - Options & Rates | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  77. ^ "UPS Worldwide Expedited Shipping Services & Quotes | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  78. ^ "UPS Worldwide Saver | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  79. ^ "UPS Worldwide Express Plus® | UPS - United States". www.ups.com. Archived from the original on May 24, 2021. Retrieved May 24, 2021.
  80. ^ The former name for The UPS Store was Mail Boxes Etc., which continues to operate outside the United States and Canada. The UPS Store, Inc. is the franchisor for The UPS Store in the U.S. and Canada. "UPS Sells Off MBE Brand outside US, Canada and India". Archived from the original on May 6, 2012. Retrieved November 10, 2010.
  81. ^ Roberts, Earl W.; Stremes, David P. (2009). Canadian Trackside Guide. Ottawa, Ontario: Bytown Railway Society. pp. Chapter 18 Page 27.
  82. ^ "UPS Fact Sheet". ups.com. Archived from the original on August 15, 2016. Retrieved June 24, 2016.
  83. ^ a b Fung, Esther (July 5, 2023). "UPS, Teamsters Hit Roadblock in Labor Talks as Strike Looms". Wall Street Journal.
  84. ^ a b c Kaye, Danielle (July 25, 2023). "UPS union calls off strike threat after securing pay raises for workers". NPR. It is the largest private-sector contract in North America, covering roughly 340,000 UPS workers. ... Contract negotiations stalled in early July over wages for part-time workers, who make up more than half of the unionized workforce at UPS.
  85. ^ "It's official: Teamsters end UPS strike". CNN. Archived from the original on May 16, 2019. Retrieved August 19, 2007.
  86. ^ Deliso, Meredith (July 8, 2023). "What to know about the potential UPS Teamsters strike". ABC News. Retrieved July 15, 2023.
  87. ^ a b Isidore, Chris (June 12, 2023). "A massive UPS strike could devastate the economy. It could be just eight weeks away | CNN Business". CNN. Retrieved July 15, 2023.
  88. ^ "UPS to train nonunion employees as talks stall with union for 340,000 workers and deadline nears | Britannica". www.britannica.com. Retrieved July 15, 2023.
  89. ^ Isidore, Chris (July 14, 2023). "A 10-day UPS strike could be the costliest in US history | CNN Business". CNN. Retrieved July 15, 2023.
  90. ^ "Teamsters, UPS come to terms on all noneconomic issues". June 21, 2023.
  91. ^ "UPS, Teamsters agree to 55 noneconomic contract issues". June 23, 2023.
  92. ^ "UPS Chairman & CEO Mike Eskew to Retire; Scott Davis Named as Successor". Archived from the original on October 17, 2007.
  93. ^ UPSmailinnovations.com Archived January 19, 2021, at the Wayback Machine. UPSmailinnovations.com. Retrieved on July 12, 2011.
  94. ^ PE.usps.gov Archived July 5, 2007, at the Wayback Machine. PE.usps.gov. Retrieved on July 12, 2011.
  95. ^ Multichannelmerchant.com Archived May 29, 2012, at the Wayback Machine. Multichannelmerchant.com (January 18, 2006). Retrieved on July 12, 2011.
  96. ^ Shipping Consolidators Archived February 21, 2021, at the Wayback Machine. USPS.com. Retrieved on January 2, 2013.
  97. ^ "UPS rolls out new economy ground service for delivery to residential locations". logisticsmgmt.com. April 11, 2011. Archived from the original on September 20, 2019. Retrieved December 5, 2012.
  98. ^ Parcelpool.com Archived March 2, 2015, at the Wayback Machine. Parcelpool.com. Retrieved on July 12, 2011.
  99. ^ Stohr, Greg (May 20, 2019). "Supreme Court Rejects UPS on Postal Service Delivery Prices". Bloomberg.com. Archived from the original on January 11, 2021. Retrieved January 9, 2021.
  100. ^ a b c "UPS Fact Sheet". UPS Pressroom. Archived from the original on August 15, 2016. Retrieved September 11, 2018.
  101. ^ "Europe: UPS Orders Modec Electric Vans for UK and German Fleets". November 20, 2008. Archived from the original on October 4, 2018. Retrieved December 18, 2010.
  102. ^ Visram, Talib (August 2, 2018). "UPS doesn't air condition its trucks. This petition aims to change that". CNNMoney. Archived from the original on November 25, 2020. Retrieved August 21, 2019.
  103. ^ "UPS Workers Push For Air-Conditioned Trucks, More Regulations on Heat Exposure -". Occupational Health & Safety. Archived from the original on December 2, 2020. Retrieved August 21, 2019.
  104. ^ "UPS delivery drivers at risk of heat-related illnesses". NBC News. Archived from the original on January 31, 2021. Retrieved August 21, 2019.
  105. ^ "UPS invests in Arrival and orders 10,000 Generation 2 Electric Vehicles". Archived from the original on February 2, 2021. Retrieved June 16, 2020.
  106. ^ Maus, Jonathan (November 14, 2008). "UPS gears up for holidays with bike delivery". Archived from the original on June 26, 2010. Retrieved December 18, 2010.
  107. ^ "UPS is experimenting with delivering packages by e-bike". Fast Company. October 25, 2018. Archived from the original on February 16, 2021. Retrieved October 28, 2018.
  108. ^ "Portland-made Truck Trike stars in UPS cargo delivery pilot program in Seattle - BikePortland.org". BikePortland.org. October 25, 2018. Archived from the original on October 21, 2020. Retrieved October 28, 2018.
  109. ^ "Home". Archived from the original on February 9, 2021. Retrieved January 27, 2020.
  110. ^ a b "UPS Airlines, Inc.: Private Company Information - Bloomberg". Bloomberg News. February 14, 2017. Archived from the original on February 14, 2017. Retrieved December 23, 2019.
  111. ^ "UPS forms a new subsidiary for drone delivery and seeks FAA approval to fly". TechCrunch. July 23, 2019. Archived from the original on October 29, 2020. Retrieved October 1, 2019.
  112. ^ "UPS gets FAA approval to operate an entire drone delivery airline". TechCrunch. October 2019. Archived from the original on July 4, 2021. Retrieved October 1, 2019.
  113. ^ "UPS Launches Biggest, "Brownest" Ad Campaign Ever". Archived from the original on November 2, 2002.
  114. ^ "FontShop and Unnamed Firm Reach Agreement". FSI Press Release. Archived from the original on July 4, 2008. Retrieved May 22, 2008.
  115. ^ Abrams, Rachel; Silver-Greenberg, Jessica (March 21, 2020). "'Terrified' Package Delivery Employees Are Going to Work Sick". The New York Times. Archived from the original on February 18, 2021. Retrieved January 9, 2021.
  116. ^ Dolan, Jim (October 28, 2014). "Video: UPS driver seen kicking expensive package". ABC7 New York. Archived from the original on December 31, 2014. Retrieved January 9, 2021.
  117. ^ Reporter, Alexis Zotos (December 18, 2017). "Video shows UPS drivers throwing packages all over woman's front yard". KMOV. Archived from the original on January 11, 2021. Retrieved January 9, 2021.
  118. ^ Levs, Josh (December 26, 2013). "There yet? UPS, FedEx moving Christmas packages late". CNN. Archived from the original on February 20, 2021. Retrieved January 9, 2021.
  119. ^ Haag, Matthew; Hu, Winnie (October 27, 2019). "1.5 Million Packages a Day: The Internet Brings Chaos to N.Y. Streets (Published 2019)". The New York Times. Archived from the original on January 28, 2021. Retrieved January 9, 2021.
  120. ^ Sachs, David (March 5, 2018). "FedEx, UPS Don't Seem to Care About Blocking Denver Bike Lanes. What Can Be Done?". Streetsblog Denver. Archived from the original on January 23, 2021. Retrieved January 9, 2021.
  121. ^ Meyer, David (August 1, 2018). "Just Another Day in New York City's Perpetually Blocked Bike Lanes". Streetsblog New York City. Archived from the original on February 8, 2021. Retrieved January 9, 2021.
  122. ^ Fanelli, James (October 2, 2015). "Harlem Bicyclist Sues UPS for Repeatedly Blocking Bike Lanes". DNAinfo. Archived from the original on November 23, 2020. Retrieved January 9, 2021.
  123. ^ Mangan, Dan (October 2, 2015). "New York man sues UPS for blocking bicycle lanes". CNBC. Archived from the original on January 11, 2021. Retrieved January 9, 2021.
  124. ^ Nir, Sarah Maslin (March 15, 2018). "Bus Lane Blocked, He Trained His Computer to Catch Scofflaws (Published 2018)". The New York Times. Archived from the original on January 11, 2021. Retrieved January 9, 2021.
  125. ^ Giambrone, Andrew (November 5, 2018). "Don't park in bike lanes, D.C. officials tell major mail carriers". Curbed DC. Archived from the original on January 11, 2021. Retrieved January 9, 2021.
  126. ^ "UPS Fact Sheet". Globenewswire. Archived from the original on March 20, 2019. Retrieved February 28, 2019.
  127. ^ "UPS orders 500 vehicles for green fleet". Canadian Driver. May 14, 2008. Archived from the original on February 21, 2021. Retrieved December 18, 2010.
  128. ^ "UPS Places Largest Order for "Green" Trucks Ever with Daimler Trucks North America (DTNA)". finchannel.com. May 15, 2010. Archived from the original on October 19, 2020. Retrieved December 18, 2010.
  129. ^ "UPS orders more hybrid electric trucks". East Bay Business Times. May 13, 2008. Archived from the original on August 12, 2016. Retrieved May 16, 2008.
  130. ^ "UPS Adds 200 Hybrid Electric Vehicles To Alternative Fuel Fleet". UPS Pressroom. Archived from the original on October 20, 2020. Retrieved May 16, 2018.
  131. ^ UPS Score Archived October 22, 2016, at the Wayback Machine Climate Counts. Retrieved on August 8, 2018.
  132. ^ UPS Environmental Achievements Recognized by EPA; UPS Improves Air Quality through Environmental Programs Archived April 26, 2009, at the Wayback Machine. CSRwire.com (April 6, 2006). Retrieved on July 12, 2011.
  133. ^ "UPS to pay EPA $5.3m, fix hazardous waste violations at 1,160 locations | Fortune". October 20, 2022. Archived from the original on December 1, 2022. Retrieved December 1, 2022.
  134. ^ "Interview: Scott Wicker, VP Sustainability, UPS on UPS's Per-Package Carbon Offsets Service". CarbonOffsetsDaily.com. October 13, 2009. Archived from the original on October 3, 2018. Retrieved October 17, 2009.
  135. ^ Shipping carbon neutral with UPS Archived August 16, 2011, at the Wayback Machine UPS. Retrieved on July 12, 2011.
  136. ^ a b "UPS's ESG Datasheet for 2020Q4" (PDF). Archived from the original (PDF) on August 28, 2021. Alt URL Archived November 9, 2021, at the Wayback Machine
  137. ^ "UPS aims to become carbon neutral by 2050". Archived from the original on November 9, 2021. Retrieved November 9, 2021.
  138. ^ "UPS's ESG Datasheet for 2017Q4" (PDF). Archived from the original (PDF) on September 19, 2020. Alt URL Archived November 9, 2021, at the Wayback Machine
  139. ^ "UPS's ESG Datasheet for 2018Q4" (PDF). Archived from the original (PDF) on March 19, 2021. Alt URL Archived November 9, 2021, at the Wayback Machine
  140. ^ "UPS's ESG Datasheet for 2019Q4" (PDF). Archived from the original (PDF) on March 21, 2021. Alt URL Archived November 9, 2021, at the Wayback Machine
  141. ^ "UPS's ESG Datasheet for 2020Q4" (PDF). Archived from the original (PDF) on August 28, 2021. Alt URL Archived November 9, 2021, at the Wayback Machine

Further reading

[edit]
  • Allen, Joe (April 7, 2020). The Package King: A Rank-and-File History of UPS. Chicago, Illinois: Haymarket Books. ISBN 9781642592177.
  • Brewster, Mike and Frederick Dalzell. Driving Change: The UPS Approach to Business (2007) excerpt and text search
  • Thomas L. Friedman, "Insourcing," in The World Is Flat: A Brief History of the Twenty-First Century, New York: Farrar, Straus and Giroux, updated and expanded, 2006, pp. 167–176.
  • Minchin, Timothy J. "Shutting Down 'Big Brown': Reassessing the 1997 UPS Strike and the Fate of American Labor," Labor History, 53 (Nov. 2012), 541–60.
  • Niemann, Greg. Big Brown: The Untold Story of UPS. New York: John Wiley & Sons, 2007.
[edit]
Wikimedia Commons has media related to United Parcel Service.
  • Official website Edit this at Wikidata
  • Business data for United Parcel Service, Inc.:

33°56′36.16″N 84°21′34.73″W / 33.9433778°N 84.3596472°W / 33.9433778; -84.3596472

Retrieved from "https://en.wikipedia.org/w/index.php?title=United_Parcel_Service&oldid=1265596093"